Paperwork, and who reads it

A domestic building job generates paper from the day the warrant is granted. Contact details sit in the enquiry file, warrant drawings sit in the site file, photographs are taken as the trenches are backfilled, inspection records follow the visits from building standards, and a snagging list is written at the end. Each of those items has a different set of readers, and a paragraph about all of them at once would blur the differences that matter.

A table keeps the differences visible. The three columns are the three parties who ever hold this material on one of our jobs: the office and site staff of Livingston Park, the subcontractor carrying out a particular trade, and building standards with the inspectors who attend the works. The answers are plain, the note beside each answer says what the reader does with the item, and the note in the last column carries how long we keep it.

What is held on a job, and which of the three parties reads it.
Held Livingston Park, office and site Subcontractor on the job Building standards and inspectors
Client contact details Yes Name, address, telephone number and e-mail sit in the enquiry file and then the job file, and are used to arrange access, meetings and the handover. No Access is arranged through us, and a trade is given the plot address and the times agreed for it. No Inspectors deal with the works, and the record they read carries the plot address. Contact details stay with the job file through the build and the defects period agreed in the contract.
Warrant drawings and the specification Yes The approved sheets and every revision are held on the drawing register and issued to site. Yes Each trade receives the sheets covering its own work, so the setting out and the details are read from the same drawing we work to. Yes The approved set is the document the inspection is made against. Drawings stay with the building record for the house, alongside the completion certificate.
Site photographs Yes Photographs record open trenches, formation, reinforcement, services and anything that is about to be covered up. No A trade is sent an image only where it shows that trade's own work and a question has been raised about it. Yes Photographs are offered as evidence of work that has since been covered. They are held with the job file for the same period as the drawings.
Inspection records Yes Every visit, the stage reached and the outcome are written up and kept with the programme. No The result reaches a trade as the instruction that follows from it. Yes These records belong to the inspection regime and are read by the authority as part of it. We keep our copy with the completion file for the house.
Snagging lists Yes One list is written from the walk-round with the client and worked through in a single pass. Yes Each trade receives the items belonging to its own work, with the plot and the room named. No Snagging is a matter between the client and this company. The list is held until the defects period in the contract has closed.

The website itself

This page and the front page are plain files served from our own hosting. Two typefaces, Chivo and Vollkorn, are requested from Google's font servers when the page opens, so Google receives that request together with the internet address it came from and the browser making it. Everything else you see is text, a stylesheet and one small script, all served with the page.

The e-mail address

Mail sent to works@livingstonpark.live arrives at the office of LIVINGSTON PARK LTD and is read there. An enquiry is filed under the plot or the address it concerns, and it stays with that file if the enquiry turns into a job. Where a message concerns work already under way, it is added to the job file so the site and the office are reading the same thread.

Asking what is held

Write to works@livingstonpark.live and name the plot, the address or the enquiry. We will look the file out and tell you what is in it, hand over a copy, correct anything that has been recorded wrongly, and remove what we are free to remove once the contract and the building records allow it. Post reaches us at the registered office below.

The company

LIVINGSTON PARK LTD, registered in Scotland, Company No. SC733091, D-U-N-S Number 228955194. Registered office: Blackrock House, 2-8 Millar Crescent, Edinburgh, EH10 5HW, United Kingdom.

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